We look forward to pampering you again in the very near future. Awaiting you are beautiful winter moments, outdoor activities, skiing enjoyment on TOP pistes, relaxation in the wellness area and culinary treats from our Gürtl kitchen.
Due to the current regulations required by the Austrian government, a few things will be a little bit different during your next stay with us. Though remaining absolutely unchanged are our heartfelt hospitality and the wish to give you the beautiful vacation you deserve.
Let's all do our part to prevent the spread of the virus! This page explains some of the concrete steps we are taking. Additional information will follow, as soon as we receive official notice.
Further details can be found at www.sichere-gastfreundschaft.at
The information on our website is updated regularly (status 29.01.2021).
All bookings for winter 2020/2021 (07.01.2021 through 11.04.2021) can be canceled or rebooked free of charge up to 7 days prior to scheduled arrival. You do not have to provide a reason for canceling your reservations.
If you cancel less than 7 days in advance or are a no-show, we will be obliged to charge you 90% of the total cost of your stay.
If you are forced to cancel within 7 days of arrival, we are still able to guarantee NO CANCELATION CHARGES if one of the following circumstances applies:
As things appear right now, nothing stands in the way of essentially unrestricted ski operations in winter 2020/2021. The lift companies and Ski amadé ski alliance will take all necessary measures in order to offer our guests the beautiful ski holidays they are accustomed to, together with the greatest possible safety.
Current information on covid measures can be found online at:
We also want our cancelation conditions to be as accommodating as possible during the summer season. As a consequence:
All bookings for summer (12 May - 17 October 2021) may be canceled or rebooked up to 30 days prior to scheduled arrival. No reason is required.
If you cancel less than 30 days in advance or are a no-show, we will be obliged to charge you 90% of the total cost of your stay.
If you are forced to cancel within 30 days of arrival, we are still able to guarantee NO CANCELATION CHARGES if one of the following circumstances applies:
As participants in the "Sichere Gastfreundschaft" initiative, we have voluntarily committed ourselves to providing our employees with regular weekly testing for Covid-19.
Your health matters to us and we want to offer you totally carefree holiday enjoyment.
Please bring your own face masks with you, or purchase an original Gürtl face mask for € 9.90 at the reception.
You will be required to wear your face mask whenever you wish to serve yourself from our breakfast or salad buffet. Please maintain a minimum distance of 1 meter from all other guests not part of your tour group.
We are delighted that we can still offer you our customary buffet. However, you may only serve yourself from the breakfast and salad buffet if your hands have been thoroughly disinfected and you are wearing a face mask covering mouth and nose.
Please do not allow any children under 6 years of age, who are not required to wear a face mask, to go to the buffet.
As of just recently, guests are again allowed to gather at the bar. However, please note that you must still maintain a minimum distance of 1 meter from other guests not part of your tour group. The bar closes at 1 AM.
Rooms are cleaned in accordance with current hygiene regulations. Please note that your room is thoroughly disinfected and aired between occupants. As a consequence, early check-in and late check-out are not currently possible.
All objects in your room are disinfected prior to your arrival and can therefore be used without concern. Any objects for which this is not possible have already been removed from the room (information folders, brochures, ...). Our popular Gürtl rucksacks, shoehorns, umbrellas and wool blankets can all be obtained upon request.
Our normal check-in time of 2 PM is still in effect. Please check out of your room by 10 AM.
We are pleased that we are able to reopen our wellness area for you.
Please remember to maintain at least 1 meter distance between yourself and all other persons, except for those who live in the same household with you or who are part of the same tour group.
Up to 4 people may swim in the indoor pool at the same time, except for family members and members of the same household. Opening times: 6 AM to 10 PM
Available loungers are clearly marked.
You can also make use of our 4 saunas. Either alone or with people from your own household/living unit. Opening times: 3 PM (earlier or longer by arrangement) until 8 PM.
Massages can be booked, as usual, through the reception. Our professional masseuses comply with all safety regulations and, of course, wear a face mask covering the mouth and nose.
Also our fitness room is open as usual. 6 AM to 10 PM.
Please note that, as is the case everywhere, we are required to keep at least 1 meter distance from all other people, except those who live in the same household or who are in the same travel group.
When involved in sports:
Maintain 2 meters distance from others who do not live in the same household with you (exception: brief moments when it is unavoidable as well as safety reasons).